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At RME AGENCY (Sourcing Design Agency)

Website Policies

Last Updated: 12/06/2023

1. Introduction

Welcome to RME AGENCY, a leading sourcing design agency dedicated to providing high-quality design solutions.

This document outlines the policies and terms that govern the use of our website. By accessing our website, you agree to comply with these policies.

2. Intellectual Property

a. Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of RME AGENCY and is protected by intellectual property laws.

b. Use of Materials: Visitors are permitted to view and download content for personal, non-commercial use. Any unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

3. Privacy Policy

a. Collection of Information: We collect personal and non-personal information to improve our services. Please refer to our separate Privacy Policy for details on the information we collect, how it is used, and how it is protected.

4. Sourcing Design Services

a. Client Responsibilities: Clients engaging our services agree to provide accurate and timely information, cooperate throughout the design process, and adhere to payment schedules.

b. Project Timelines: Project timelines will be agreed upon mutually. Any delays caused by the client may impact the overall project schedule.

c. Revision Policy: Clients are entitled to a specified number of revisions, as outlined in the project contract. Additional revisions may incur extra charges.

5. Payment Terms

a. Billing and Payments: Clients agree to adhere to the payment terms specified in the project contract. Failure to make timely payments may result in project delays or termination.

b. Refund Policy: Refund policies will be outlined in the project contract. Generally, refunds are not provided once work has commenced unless explicitly stated otherwise.

6. Communication

a. Contact Information: Clients and visitors agree to provide accurate contact information and consent to receive communications from RME AGENCY related to their inquiries or projects.

b. Communication Channels: Communication regarding projects will primarily be conducted through agreed-upon channels (email, project management tools, etc.).

7. Termination of Services

RME AGENCY reserves the right to terminate services if a client violates any terms outlined in the project contract or if there are issues that compromise the successful completion of the project.

8. Changes to Policies

RME AGENCY reserves the right to update or modify these policies at any time. Changes will be effective upon posting on the website. It is the responsibility of visitors and clients to review these policies regularly.

By using our website and engaging our services, you acknowledge that you have read, understood, and agree to abide by these policies.

If you have any questions or concerns regarding these policies, please contact us at info@rmeagency.com.

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At RME AGENCY, we specialize in offering cutting-edge Design Sourcing Services, providing clients with unparalleled Creative Sourcing Solutions. Our expertise lies in the procurement of unique and innovative design elements, ensuring that each project is infused with originality and visual appeal. From Graphic Design Sourcing to Custom Design Solutions, we pride ourselves on delivering Artwork Sourcing and Design that goes beyond expectations. With a commitment to tailored and bespoke design, our agency stands as a beacon of creativity, offering clients a seamless journey to transform their vision into captivating visual realities."

Shipping Policy

 

Thank you for choosing RME AGENCY for your design and sourcing needs.

We are committed to providing you with high-quality products and a seamless shopping experience. Please review our shipping policy below to understand how we handle the shipment of your orders.

Processing Time:

  • We will process all orders in adherence to the conditions specified in the final agreements upon receipt of full payment. Our goal is to expedite order fulfillment to the best of our ability.

Shipping Rates and Methods:

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. We offer a range of shipping options to meet your needs.

  • Currently, we provide shipping through trusted carriers such as Fedex, UPS, and DHL  

  • Shipping Times:

  • Standard shipping typically takes 3-7business days for domestic orders and 12-14 business days for international orders.

  • Expedited shipping options are available for those who need their orders delivered more quickly.

  • Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order's progress using the provided tracking number on our website or directly through the carrier's website.

  • Shipping Restrictions:

  • At this time we are only shipping within the United States and UK

  • We do not ship to P.O. boxes; please provide a physical address for delivery.

  • Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations. We are not responsible for any delays caused by customs processing.

  • Lost or Damaged Items:

  • In the rare event that your order is lost or damaged during transit, please contact our customer support team at info@royalmaxenterprises.com within 7 days of receiving your order. We will work with you to resolve the issue promptly.

  • Holiday Shipping:

  • During peak seasons and holidays, shipping times may be longer than usual due to increased demand. We recommend placing orders well in advance to ensure timely delivery.

  • Questions or Concerns:

  • If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at info@rmeagency.com.

  • Thank you for choosing RME AGENCY. We appreciate your business!

Cancellation  Policy 

Once an order is placed, modifications are permitted, but refunds will not be issued.

We strive to accommodate changes within the specified terms of our agreements.

Terms and Conditions

1. Acceptance of Terms By accessing and using RME AGENCY, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree to these terms, please refrain from using our site.

2. Use of the Website

2.1. You must be at least 12 years old to use this website.

2.2. You are responsible for maintaining the confidentiality of your account and password.

2.3. Any unauthorized use of your account is your responsibility.

3. Content Ownership

3.1. All content on this website, including text, graphics, logos, images, and software, is the property of RME AGENCY and is protected by copyright laws.

3.2. Users may not reproduce, distribute, or use any content from this site without express written permission from RME AGENCY.

4. User Conduct

4.1. Users agree not to engage in any activity that may disrupt or interfere with the functionality of the website.

4.2. Any abusive, offensive, or illegal behavior is strictly prohibited.

5. Ordering and Payments

5.1. All orders are subject to acceptance by RME AGENCY.

5.2. Prices are listed in USD and are subject to change without notice.

5.3. Payment is required at the time of placing an order.

6. Shipping and Delivery

6.1. Delivery times and shipping costs are outlined in our Shipping Policy.

6.2. RME AGENCY is not responsible for delays or damages during shipping.

7. Returns and Refunds

7.1. Please refer to our Returns Policy for information on returns and refunds.

7.2. RME AGENCY reserves the right to refuse returns not in compliance with the policy.

8. Privacy Policy

8.1. Our Privacy Policy outlines how we collect, use, and protect your personal information. 8.2. By using our website, you agree to the terms of our Privacy Policy.

9. Disclaimer of Warranties

9.1.RME AGENCY makes no warranties, expressed or implied, regarding the accuracy or reliability of information on this website.

9.2. Your use of this website is at your own risk.

10. Governing Law These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts inMiami-Dade County.

11. Changes to Terms RME AGENCY reserves the right to update or modify these Terms and Conditions at any time without prior notice. Users are encouraged to review this page periodically for changes.

By using www.rmeagency.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Last Updated: 12/06/2023

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